A Safety Handbook for everyone.

In today’s fast-moving world, teaching children about safety goes beyond “don’t talk to strangers.” One of the most essential life skills every child should learn is how to use emergency services numbers correctly.

emergency services numbers

In a crisis whether it is a medical emergency, a fire, or a safety concern knowing the right emergency phone numbers can save precious minutes. And in emergencies, minutes matter.

This detailed guide provides a complete list of emergency numbers in India, explains when to use them, and helps parents teach their children confidently and responsibly.

“Preparedness doesn’t create fear; it creates confidence.”

Why Parents Must Teach Emergency Helpline Numbers Early

Children today:

  • Travel independently to school or tuition
  • Participate in outdoor sports and activities
  • Use public transport
  • Spend time online

While schools maintain safety systems, emergencies can occur anywhere at home, on the road, in public places, or even during travel.

Teaching your child:

  • What are the emergency numbers
  • When to use each emergency helpline number
  • How to speak clearly during a crisis

is as important as teaching them their home address or parents’ phone numbers.

“Safety is not a one-time lesson. It’s a life skill.”

emergency helpline numbers

Understanding India’s Emergency Services System

India has both individual service numbers (like police or ambulance) and an integrated national emergency services number.

National Emergency Services Number – 112

Service TypeNumberCoverageAvailable
National Emergency Helpline112All India24/7

112 is India’s integrated emergency response number under the National Emergency Response Support System (NERSS).

It connects callers to:

  • Police
  • Fire brigade
  • Ambulance services

This number works across states and from both mobile and landline phones.

Why Parents Should Prioritize 112

Instead of memorizing multiple numbers initially, children can remember one primary emergency services number: 112.

Memory Tip for Kids:
“1-1-2 = One Nation, One Help Line.”

Ambulance Number – Medical Emergency

Medical emergencies are among the most common crises families face. Every child should know the correct ambulance number.

Key Medical Emergency Numbers

ServiceNumberPurpose
Ambulance (Primary)108Emergency medical response
Government Ambulance102Maternity & patient transport
Health Helpline104Health advice (state-specific)

When to Call the Ambulance Number (108)

  • Road accidents
  • Severe injury or bleeding
  • Unconsciousness
  • Chest pain
  • Breathing difficulty
  • Seizures

Teaching Tip for Parents:
Explain that 108 is only for real emergencies and not minor fever or small cuts.

Memory Trick:
“1-0-8 = One Life, Zero Delay, Eight Minutes Matter.”

Police Helpline Number – Safety & Crime

Knowing the correct police helpline number is crucial for personal safety.

Important Police-Related Emergency Phone Numbers

ServiceNumberUse Case
Police100Immediate danger or crime
National Emergency112All emergency services
Women Police Helpline1091Women safety
Women in Distress181Women support
Child Helpline1098Child protection

When Should Children Use the Police Helpline Number?

  • If they feel unsafe
  • If someone is following or threatening them
  • If they witness violence
  • If a younger child is in danger

Parents should especially emphasize 1098 – Child Helpline, which is dedicated to protecting children.

Encourage children to first inform a trusted adult and then make the call if necessary.

Fire Emergency Number

ServiceNumber
Fire Brigade101

Fire emergencies require immediate action. Children should understand:

Call 101 if:

  • There is a house or building fire
  • Gas cylinder leakage with flames
  • Electrical fire

Teach children:

  • Never try to handle fire alone
  • Move to a safe place first
  • Then call emergency services

Travel & Public Safety Emergency Numbers

Many school students travel independently. These emergency helpline numbers are especially helpful:

ServiceNumberPurpose
Railway Protection Force182Safety in trains
Railway Enquiry139Railway assistance
National Highway Helpline1033Road emergency
LPG Gas Leak1906Gas leakage complaint

If your child travels by train for competitions or family trips, ensure they know 182 for railway safety.

Complete Structured List of Emergency Numbers in India

Below is a categorised master reference table for parents:

A. Core Emergency Services

CategoryEmergency Phone Number
National Emergency112
Police100
Ambulance108
Fire101

B. Women & Child Safety

CategoryEmergency Helpline Number
Women Police1091
Women in Distress181
Child Helpline1098

C. Medical & Health Support

ServiceNumber
Government Ambulance102
Health Advice104

D. Travel & Utility Emergencies

ServiceNumber
Railway Security182
Railway Enquiry139
Highway Helpline1033
LPG Gas Leak1906

How to Teach Children to Use Emergency Services Numbers Properly

Simply memorizing emergency phone numbers is not enough. Children must know how to communicate during a crisis.

Teach This 5-Step Rule:

  1. Stay calm.
  2. Dial the correct emergency helpline number.
  3. Say your full name.
  4. Give clear location details (landmark nearby).
  5. Briefly explain what happened.

Practice a role-play once every few months. This builds confidence and prevents panic.

“In an emergency, calm words can save lives.”

Important Guidelines for Parents

Make a Printed Emergency Chart

Paste the list of emergency numbers in India:

  • Near the study table
  • On the refrigerator
  • Inside school diary

Save Emergency Numbers in Child’s Phone

Label them clearly:

  • “Emergency – 112”
  • “Ambulance – 108”
  • “Police – 100”

Discuss Responsible Usage

Explain that emergency services numbers must never be used for fun or pranks. Misuse can delay help for someone in real danger.

Official References

Parents can verify updated emergency helpline numbers through:

  • Ministry of Home Affairs – National Emergency Response Support System (112)
  • Ministry of Health & Family Welfare – Ambulance Services (108)
  • Ministry of Women & Child Development – Child line (1098)

State government websites may also provide updated local emergency phone numbers.

“Emergency lines are lifelines — treat them with respect.”

Final Thoughts: Safety Starts at Home

One day, your child may face a situation where staying calm and knowing what to do truly matters. In that moment, it will not be fear that guides them, it will be the simple and practical lessons you taught with care. Teaching emergency numbers is not about worrying about what could go wrong; it is about giving your child the confidence to handle challenges wisely and responsibly. As parents and caregivers, we may not always be physically present, but the awareness and preparedness we instil in our children will always stay with them. Sometimes, that quiet confidence and one remembered number is all it takes to turn uncertainty into safety.

Teaching children about emergency phone numbers is not about creating fear infact it is about building preparedness.

A child who knows:

  • The ambulance number
  • The police helpline number
  • The national emergency services number

is a child who is empowered to act responsibly in difficult situations.

Make it a family habit to revise emergency helpline numbers every few months.

Prepared parents raise prepared children.

 (Explore More About Student Corner Blogs)

(Know More About Chrysalis High School)

Written By – Swapna Paranjpe,

Secondary Teacher – Chrysalis High Marq

Frequently Asked Questions

1. What are the emergency numbers in India?

The main emergency numbers in India include 112 (national emergency services number), 100 (police helpline number), 108 (ambulance number), and 101 (fire services). These emergency helpline numbers are available 24/7 across the country.

2. What is the national emergency services number in India?

The national emergency services number in India is 112. It is a single emergency phone number that connects you to police, ambulance, and fire services under the National Emergency Response Support System.

3. What is the ambulance number in India?

The primary ambulance number in India is 108, which provides immediate medical assistance during emergencies like accidents, heart attacks, or serious injuries.

4. What is the police helpline number in India?

The police helpline number in India is 100. You can also dial 112 to connect to police services during emergencies such as theft, threats, or unsafe situations.

5. Why should children learn emergency phone numbers?

Children should learn emergency phone numbers so they can act quickly during crises. Knowing emergency helpline numbers like 112, 108, and 100 helps them stay calm, seek help, and potentially save lives.

6. Why is it important for students to know these helplines?

Students at the best ICSE schools in Bangalore, such as Chrysalis High, often participate in diverse extracurriculars, sports, and independent travel. Empowering these students with a clear understanding of emergency phone numbers ensures they remain safe and confident whether they are on campus, at home, or on a school excursion.

7. Is there a specific helpline for women in distress in India?

Yes, women can dial 1091 for the Women Police Helpline or 181 for general support and counseling. These emergency helpline numbers are available 24/7 to provide immediate assistance and safety for women across the country.

8. Can I call 112 if I don’t have a mobile network?

In many cases, yes. The emergency services number 112 is designed to be accessible even if your specific service provider has no coverage in the area, provided there is another network signal available. It can often be dialed from a locked mobile phone screen as well.

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Chrysalis School is a hidden gem that is absolutely amazing. The experience started when we were driving through in search of school for our kids and saw this attractive newly built school.

Our interaction with school alumni assured us that our child will be in the best hands with the teachers and staff. The faculty and staff truly care about the students and are available around the clock to help with student needs.

Cheers!
Yaduveer Singh & Tanu Chaudhary

Chrysalis High, is a great school which develops a good foundation for kids both academically and also in character building. Both the pre primary and now the primary school years for Samay, have been socially nurturing and academically challenging. Our son loves his school, he has come a long way from his nursery days till today, the 3rd grade.

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Overall, Chrysalis High, has been a wonderful experience for both Samay and us till date. We appreciate the great work and looking forward for more!

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I have been a student at Chrysalis High Marq for two school years and from what I have experienced, I can tell you it is a great school. The staff is excellent and the rules help keep the school safe and in order.

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In the field of Construction, they say- “ A well-designed and strong foundation keeps the building standing while the forces of nature wreak havoc.” The same purpose that a foundation serves for a building, schooling does for our children- ensures they are wholly prepared for the journey called Life!

Having worked for a few schools in the past, I was aware of the paramount role a school plays in the initial nurturing of a child. While joining Chrysalis, I expected a similar school environment as in my past, but to my astonishment, things were incredibly better. While the academics here are indeed exceptional, even better is the focus on the character development of each child. Teachers know their Children really well, beyond just recalling the child’s name; all thanks to initiatives like PUPA. The teachers nurture children in a way that is not just caring and loving but also instills in them qualities like compassion, collaboration, empathy and many more from an early age. Children are also encouraged in a way that they constantly thrive to develop confidence in their own unique abilities.

Well, what we reap is what we sow; and not just the teachers but the whole team in Chrysalis believes in this fact. We work together tirelessly because we know we are nurturing kids to form a responsible and noble generation for the future!

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Chrysalis High Marq has paved new roads of possibilities of learning and fruitful experiences for both teachers such as myself and the students.

The things that are most satisfying for me are the never ending opportunities to learn, perform out of the comfort zone and most importantly the endless love that I receive from the children. Life is a continuous learning process and Chrysalis High Marq has made it possible by giving me many opportunities to be creative in the way I work. The whole team works as a family by supporting and helping each other at any given point of time .

The motivation, appreciation, support and positivity received by us is in turn passed on to our students. The school believes in the holistic development of all its children and takes all the necessary measures to nurture the young minds in a fruitful way. I am extremely proud to be a part of the Chrysalis High Marq family.

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I enjoy working at Chrysalis High because this is a place where high energy meets absolute dedication.As a teacher, each day is a new day for me and I fully value the myriad opportunities that enhance my experience.

I also appreciate the unique working atmosphere and  the collaborative culture  that allows me to grow not only as a professional, but also as a person.

The school provides me with a lot of scope to interact with children and their parents, and this gives me an opportunity  to gain deeper insights into ways to help each of them achieve their academic goals.

The school’s vision for children is a guiding principle for all of us. It is indeed a pleasure to work with my immediate superiors who are both-understanding and supportive in all aspects. Together, I am certain that we will have a mutually enriching and exciting academic year ahead.

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My Voyage at Chrysalis High Marq has been spectacular and overwhelming. The school has positive vibes that makes it a beautiful shelter for not only students but also for the teachers. Here at Chrysalis we are motivated to nurture the young minds in the best possible way.

I learnt number of years of work experience is not that counts, what is more important is the quality one possesses through their learning experience. I thoroughly enjoy teaching and unfaltering curiosity.

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I feel privileged to be an integral part of such a proficient and progressive workforce. Chrysalis oozes integrity and excellence that is t=refreshing and essential in our daily duties.

Chrysalis exemplifies what it means to be an organization that is “To help our children excel by understanding them, guiding them on the right path and strengthening their self belief.”

I have been in Chrysalis High BG Road since 2018. The teachers have laid a strong foundation, helped me improve on my basics in all subjects and played a major role in me evolving into the best version of myself. My school has given me many opportunities to develop my leadership skills and I will always feel grateful about that. I have made many friends in the last couple of years, thanks to the warm atmosphere at Chrysalis High. During online classes our school left no stone unturned and even though our classes were online, they ensured we learnt with the same enthusiasm.

I am very happy studying at Chrysalis High Bannerghatta Road. I got admission during the lockdown period. The online classes were well organized and very interactive.

I gained a lot of knowledge during online classes, and the teachers understood us quickly and were there for us at all times. Even though we didn’t meet personally, the atmosphere at Chrysalis was always very warm and supportive. Even though online classes were new to everyone, our teachers were able to identify where we were lagging, and they provided Individual Support Classes (ISP).

The teachers are very interactive, friendly with us, and support us to come up with our own ideas. Practical explanation of the subject through STEaM is also one of the most exciting sessions in our school. The teachers also covered extracurricular activities and enrichment activities during the online classes. The warm welcome by the teachers to the offline classes made us more excited to attend school and a day at Chrysalis High with my friends and teachers is something that I eagerly look forward to every day.

I started my journey at Chrysalis High in the third grade, and have been studying in the same till now and from all these years, I can say that Chrysalis High has the best staff and curriculum.

PUPA (Prior Understanding of Pupil Attributes) is a unique method used in Chrysalis High to understand a student’s learning ability, skills and emotions. They gain this knowledge from the parents and us in an effort to understand us better. The extracurricular activities, inter-school competitions, sports and cultural days organised help incorporate fun and games along with academics.

The student council and the elections for its positions familiarise a student with a sense of responsibility and teamwork. Studying at Chrysalis High has helped me grow to my full potential and has indeed trained me for the exam called life.

I would like to thank all the teachers and staff at Chrysalis High for making my learning experience the best.

Chrysalis High team integrates compassion into their teaching standards, emphasizes the importance of values and builds leaders through each of their classes and lessons. It allows for a lower student to teacher ratio. Online teaching during difficult times of Covid – 19 was indeed a huge challenge for all schools but the support provided by the school to transcend the challenge of teaching students by providing apt and timely training to teachers in online teaching methodology is commendable. This has been very useful to students as well as their parents. The teachers had worked hard in coming up with innovative methods of teaching to keep the students up breast with subjects with their enthusiasm intact.  It’s been a wonderful journey for me at Chrysalis High so far.  The entire team works in unison with one thought in mind – the betterment of the children.

My sincere thanks to Principal ma’am, Coordinators and last but not least my colleagues for the constant support and love.

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Student Safety and School Security

Safety Always a step ahead!

Chrysalis is inarguably the only school where at no point of time, any child is left without supervision of a female teacher!

CCTV Cameras- Entire premises

Precautionary measures

Nutrition

The School serves balanced and nutritious vegetarian snacks and lunch to students who have opted for the facility.

To supervise students during lunchtime, a teacher is appointed for monitoring each table. Children are trained to keep themselves clean and display correct dining manners.

Reverse Osmosis systems for purifying drinking water are available across the campus throughout the day.

Transport

We provide a fleet of well-maintained buses with trained drivers and lady attendants. Special care is taken while appointing the drivers, to ensure that only the experienced and qualified drivers are appointed after undergoing a driving test. The buses are equipped with safety equipment and a first-aid kit in case of an emergency.

Being GPS enabled, the school can locate the position of a bus at any time during commute and in case of a breakdown, can send a replacement bus instantly. To avoid rash driving and speeding, speed governors are installed in all the buses.

Salient Features

Indrani-Singh

Ms. Indrani Singh

Chief Vision Officer, Principal, Chrysalis High Marq & Head - Chrysalis Kids

Ms. Indrani Singh possesses a MSc and B.Ed degree to her credit. She has over 10 years of experience in the field of education and has climbed the rungs of leadership with her sheer dedication, hard work and love for her profession. She joined as the Head of Chrysalis Kids in 2013, which is a pre primary school of Chrysalis. Her out of box thinking and her ideology of doing the right thing for the children have helped her to pioneer new processes to make learning an enriching experience for the children. Across a period of seven years, Ms. Indrani Singh has become a flag bearer of Chrysalis vision, especially the PUPA (Prior Understanding of Pupil Attributes) Program. Indrani brought in the idea of Pre-CHAMPS to all Chrysalis schools. Known for her ideation & focus on quality, Indrani leaves no stone unturned to ensure children have a wonderful learning experience at Chrysalis. In 2017, she was made Associate Academic Director – Pre Primary & again promoted to Academic Director – Pre Primary, a role she handles along with the responsibilities of Chrysalis High, Marq. Under her supervision and guidance, many initiatives like Pre-CHAMPS, AwSTEM, Festival of learning were initiated and appreciated by all. Today she handles multitude of responsibilities from heading two schools to overseeing the Pre-Primary Curriculum Team of Chrysalis as the Academic Director. In addition to these profiles, she was recently promoted as Chief Vision Officer to propel PUPA, an initiative of Chrysalis, to greater heights. To this day, her ideas and her sheer determination to always try something different and new makes her a formidable and integral part of Chrysalis. With an unending pandemic looming over us, the future for education looked uncertain. But Ms. Indrani with her belief that learning should not stop for the children, ideated on the perfect balance of online and live class model to suit the learning styles of the children. The plan started with what best would suit the children and also help the working parents who were facing their own challenges and obstacles. The online model started with curriculum videos which the Chrysalis teachers recorded with the right guidance and methodology which was well defined by her. The live classes began with once a week class to slowly introduce the children to digital learning. With children adapting to live class, the sessions increased to add more to their knowledge. Teachers were sensitized about the challenges of live class and how to ensure that they do the right thing for the children and be an integral part in their learning given the circumstances. Providing the right support to parents and the challenges they faced, were also key elements of the whole digital teaching process. Providing individual support to the children was one way to ensure we partnered with parents to provide the right support to the children and ensure that the learning did not stop.